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Améliorer le présent construire le futur

Charles Matthews

 Développement du potentiel personnel et professionnel


For non-native English speakers meetings are also very often a source of stress, anxiety, self-doubt and, in same cases, trouble.
Meetings can be frustrating as they waste time, energy, accomplish little and leave you wondering why you attend.
If you would like to attend meetings that end on time, cover everything, result in clear decision and action plans
If you dream of speaking confidently, making your point clearly and effectively this workshop is for you.

Course Benefits

After completing this course attendees will:
puce rouge Increase confidence when speaking in meetings and presenting to groups
puce rouge Acquire helpful language, eliminate mistakes and develop strategies to deliver you message clearly and effectively.
puce rouge Learn simple strategies to avoid wasting time and to increase efficiency and productivity.
puce rouge Understand the roles and responsibilities of those involved
puce rouge Contribute to the success of the meeting whether as chairs, facilitators or simple participants.
puce rouge Learn to create effective, productive agendas.
puce rouge Learn facilitation strategies to keep meetings on track.
puce rouge Know out to help participants to add the most value.

Who Will Benefit From This Course

Anyone who chairs or attends meetings and seeks to make effective, productive use of their time – especially those who feel anxious about speaking English in public

Pedagogical Approach

This course is practical and immediately useful. Theory and models are reinforced by tools and techniques issued from NLP, Process Communication, Transactional Analysis and Cognitive Sciences to maximize their impact.
50% theory and 50% practice with exercises, role-plays, group work and video recording.


Duration: Two days + two one hour individual coaching session.

Course Content

Is a meeting the right choice?
What can a meeting do?

The Meeting as a five-step process:
Define -> Plan -> Organize ->Conduct -> Evaluate

How to Create an Agenda Step by Step

Role of the Chair
puce rouge The Components of Chairing
puce rouge Establishing Ground Rules
puce rouge Time and time keeping
puce rouge Chair vs Leader

The Role of the Facilitator
puce rouge Problems Facilitators May Encounter
puce rouge Brainstorming
puce rouge Facilitation tips
puce rouge Process Control
puce rouge Procedural Control
puce rouge Prompting Discussion

Effective Communication in Action
puce rouge Stimulating the Discussion
puce rouge Managing the Discussion
puce rouge Explore the topic
puce rouge Narrow the discussion
puce rouge Move to the decision making process

Preparing to talk: Checklist

Body Language

The Art of Listening

The art of Inquiring

After The Meeting
puce rouge Evaluate your meeting
puce rouge Meeting Evaluation Checklist
puce rouge The Minutes
puce rouge What a Practical layout should include



Speaking English effectively
Useful language skills and vocabulary

puce rouge Arranging a meeting
puce rouge Confirming a meeting by email
puce rouge Rescheduling a meeting
puce rouge Starting a meeting
puce rouge Stating the objectives
puce rouge Reporting progress
puce rouge Explaining cause and effect
puce rouge Interrupting and dealing with interruptions

puce rouge Asking for comments and contributions
puce rouge Asking for clarification
puce rouge Giving your opinion
puce rouge Expressing strong and tentative opinions
puce rouge Talking about possibilities
puce rouge Agreeing and disagreeing

puce rouge Responding to offers
puce rouge Buying time
puce rouge Summarizing the results of a meeting
puce rouge Confirming decisions and action points
puce rouge Ending a meeting and thanking participants

puce rouge Diplomatic language
puce rouge Disagreement and criticism in different cultures
puce rouge Intercultural communication


Questions and answers